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(L1)Desktop Support and Basic Networking
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Understanding Desktop troubleshooting.
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Understanding Basic Network Concept(networking, VPN, NAT)
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Troubleshooting desktop hardware issues.
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Installing and Troubleshooting OS.Configuration Outlook Mail.
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Troubleshooting Internet Connectivity Issues.
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Installing Software and Managing License Key.
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Installing New Hardware and Implementing Internal Network
(L2)Microsoft Solution Expert(MCSE)
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Understanding Virtualization & types
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Understanding Basic Network Concept(networking, VPN, NAT)
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Understanding DNS
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Configuration of DNS Server
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Understanding DHCP & Configuration
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Understanding Active Directory(AD) in Windows Server
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Configuration of AD DNS DHCP
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Understanding OU
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Understanding Webserver(IIS)
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Understanding Fileserver
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Understanding GPO
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Understanding FSRM(2016 Server)
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Understanding WSUS & WDS
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Understanding Forest & FSMO Roles